Joy’s background as a real estate broker, banker, association board president and service industry manager gives her a well-rounded perspective as a community association manager. Joy is a high-energy achiever that assists boards of directors with expert explanations and a quick responder to homeowner requests. Her fluency in Bulgarian, Russian and Macedonian provides help and guidance to homeowners from those origins. Joy holds licenses in Illinois as both a community association manager (CMCA) and a real estate broker. She has a bachelor’s degree in management and a master’s degree in philology.