The Dog Dropping Dilemma: Why DNA Testing Might Not Be the Answer

Have a problem in your association with homeowners not picking up after their dogs? Here are some ideas on addressing the issue, with commentary by NS President Ken Bertolucci. Ken Bertolucci is President of NS Management, a community association management company located in the north suburbs of Chicago. He often writes for industry-specific and news […]

Coronavirus Creates Meeting Mayhem

Here’s an article on how Community Associations are conducting meetings during the COVID-19 pandemic, with some added insight from our president Ken Bertolucci. Ken Bertolucci is President of NS Management, a community association management company located in the north suburbs of Chicago. He often writes for industry-specific and news publications.

Someone is Sick: Now What?

Here’s an article on how Community Associations are dealing with COVID-19, with some added insight from our president Ken Bertolucci. Click below to view the article:Someone is Sick: Now What? Ken Bertolucci is President of NS Management, a community association management company located in the north suburbs of Chicago. He often writes for industry-specific and […]

Social Media in Your Community

Post responsibly: How to avoid legal risks and negative effects on social media in your community by Kiara Candelaria | CAI, May 14, 2019   Social media tools are a great way for community associations to increase engagement with their residents, but they can leave communities vulnerable to potential legal risks if managed inappropriately. Adopting […]

HANG UP YOUR SUPER SUIT

Ken Bertolucci, CMCA   Sometimes it seems that homeowners think community association managers have superpowers. They are all-knowing, have x-ray vision, and are able to resolve all matters with a simple decree. But when you’re actually in the trenches of your job, you know superpowers aren’t exactly part of the package. Misunderstandings about the responsibilities […]

Jerry Springer is NOT on the Agenda

Ken Bertolucci, CMCA   The scene was tense, with shouting, threats, and concerns about objects being thrown. Despite repeated pleas for quiet, anger and tension hung over the room. Menacing faces glared at the speaker in front at the head table. Is this a description of the latest episode of the Jerry Springer Show? No, […]

Quorums, Proxies, and the Mysteries of Annual Meetings

For those unfamiliar with basics of conducting annual meetings, there are some key terms to know: A Quorum is the minimum number of owners who must be at a meeting before business can be transacted. State law sets the minimum percentage of owners that must attend in person or by Proxy (more on that later). […]