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Tag: biff

Desperately Seeking Conflict

Ken Bertolucci, CMCA   If you interact with 20 people in a business day, 19 may be pleasant encounters. But if just one is extremely disagreeable, that interaction will probably stick in your mind. You may replay it over and over throughout the day, while you think of the clever replies you wish you had […]

Posted in: Blog, Management
Tagged: biff, condo association, condo owners, HOA, HOA bullies, management, professionalism
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