Tina Baer

Tina has a close connection to our north shore communities with experience as an Illinois licensed Realtor® for over eight years and in her role as a Community Association Manager. Prior to her career in real estate, Tina spent nearly twenty years in account service and project management in the promotion marketing industry for several […]

Ken Bertolucci

Ken’s background as a building owner, developer, community manager and entrepreneur provides a rich and diverse knowledge base to guide and advise our community association clients. As President of NS Management, Ken oversees company operations and assists with community associations that are facing difficult issues and major financial decisions. As a building owner and developer, […]

Marcel Brusca

With over 14 years of experience in association management, Marcel has handled all types of building issues from routine repairs to extensive capital projects. This includes replacement of key building components, fire damage reconstruction, and securing financing. Her background includes both portfolio and onsite management responsibilities. She maintains a positive, energetic approach and develops strong […]

Alexa Hand


Alexa brings more than ten years’ experience with community living and board decision-making to this role. She was first introduced to association governance in her tenure as president of a townhome association in Wilmette. She “graduated” to professional management of condos and townhomes in the Evanston area, Chicago, and throughout the North Shore. Alexa earned […]

Jessica Kim

Jessica brings a broad perspective to NS Management as a real estate managing broker, small business owner, and leasing manager. In addition to her community manager responsibilities, Jessica is the Managing Broker for NS Realty Group, our full-service real estate brokerage. As a community manager, she has a keen understanding of the importance of providing […]

Michael Lamb

After extensive experience in the hospitality industry, Michael utilizes his skills in customer service, conflict resolution and guest satisfaction to serve his community association clients. A skilled multi-tasker, he understands the need for a prompt and efficient response in addressing homeowner concerns and building emergencies. Michael has completed the CMCA prerequisites for Community Association Managers […]

Younsun Lee

Younsun brings a unique perspective to NS Realty Group, as both an IL licensed real estate broker and a licensed interior designer. She is a graduate of the School of the Art Institute of Chicago with a Master of Fine Arts in interior architecture. After completing her degree, Younsun joined VOA Associates Inc. as a […]

Megan McConnell


Megan has several years of experience in real estate, both in sales as a real estate broker, and in all aspects of property management. Having managed apartment buildings, mixed-use buildings, and condominium associations, she has developed broad-based expertise and a strong knowledge of building operations. Megan and her husband have three daughters and spend most […]

Carolyn Migala

  Carolyn joins NSM with seven years of experience at a leading residential property management company. With an additional background as a real estate broker, real estate/corporate paralegal, and administrative manager, Carolyn offers a well-rounded perspective to her association clients. Carolyn is a detail-oriented individual that exercises great care for the most efficient use of […]

Anne Neumann

  Anne was introduced to the property management industry through her work with the residential division of a major Chicago-area property management company. Upon joining NSM, Anne utilized her expertise to help improve all facets of the operation and keep things running smoothly. Her responsibilities include development and implementation of efficient business practices, staff training, […]

Nicole Palmer


Nicole brings over a decade of property management experience to her role as Director of Community Association Management. In addition to managing a select group of key community associations, Nicole oversees a team of Community Managers, providing leadership, guidance and direction. After graduating from the University of Toronto with a joint specialist degree in Political […]

Lisa Simone


Lisa began her real estate career as an on-site residential manager and has over 20 years of experience focusing on client services. She has worked for both publicly traded and privately held organizations serving real estate clients in public accounting, pension fund investments, joint ventures, and third-party management. Lisa grew up in Vail, Colorado and […]